Tuesday 26 July 2011

Gonzales - verbal mimicry

Gonzales, A.L., Hancock, J.T., and Pennebaker, J.L.(2009).

Language style matching as a predictor of social dynamics in small groups

Communication Research, 37(1), 3-19

Main aim to validate an algorithmic method for measuring the amount of linguistic style matching as an p13’ efficient means of assessing mimicry from language and to determine whether such a metric could predict two social dynamics, group cohesiveness & task performance

Literature review on social interaction/affinity and mimicry and also synchrony.

Bernieri & Rosenthal, 1991 – p4 ‘people imitate each other’s nonverbal movements and gestures’

Association with positive relationships Chartagh & Burgh (1999)

More refs in the last paragraph of p5.

Pickering& Garrod (2004)

Verbal mimicry – ‘at the level of syntatctic structure or word-by-word matching’

Linked to team performance ( Koylowski & Ilgen, 2006)

Measuring verbal mimicry

requires a micro approach therefore very time consuming and difficult to measure reliably

This article proposes an automated alternative the linguistic style (LSM) metric based on two characteristics of language

  1. ‘Entire conversations can be parsed into psychologically relevant dimensions quickly and with a high degree of accuracy’
  2. Function words – ‘These do not contain semantic information rather they are the backbone of language and are characterised by’
    • High frequency
    • Context independent
    • Non consciously ( KRO – how known?- ?Pennebaker & King, 1999, Chung & Pennebeker (2007 ) produced, therefore difficult for an individual to manipulate

The LSM measures the degree to which two or more participants are producing similar rates of function words – 9 categories

Category

Examples

1. Adverb

Completly, often

2. Article

A,an,the

3. Auxillary verb

Am,have

4. conjunction

And, but, or

5. Indefinite pronoun

It, those

6. negation

No, not, never

7. Personal pronoun

I, you, we

8. preposition

At, for, into

9. quantifier

All, few, some

RQs

  • Does verbal mimicry occur at equal rates in FTF groups and online groups?
  • Does LTM predict cohesiveness and task performance

Method

Same sex groups (4-6) people, 34 CMC, 41 FTF. Strangers. Material reward.

10 minutes socialising

20 minutes complex information searching task require some co-operation but not collaboration as understood for the purposes of my thesis.

5 minutes post task discussion

at the end each participant was given an Interaction Rating questionnaire.

Results & Discussion

Note these are based on correlations

  • LSM metric predictive of group cohesiveness irrespective of medium (CMC and FTF) , gender and group size. The more individuals liked a group, the more members of the group used the same function words.

  • There was a positive relationship between LSM and task performance but only for the FTF groups

Other relationships

1. Language and cohesiveness

  • Word count +
  • First person plural (we) - authors explained this unexpected result as follows . Perhaps it is used deliberately in an otherwise non cohesive group.

2. Language and task performance

  • Future orientated ( could, would, should, must, ought, and will) +
  • Use of achievement orientated words ( success) - authors explained this unexpected result as follows . Perhaps it is used deliberately in an otherwise non cohesive group.